1) Open the drone for two minutes to see if there is normal wifi, then the wifi board and the main board communication line is broken or off
2) Open the remote control three minutes later to see if the phone has wifi, if so, the remote control is normal, if not, the remote control is out of order. If there is a remote control wifi out, look at the lights at the bottom of the aircraft gimbal wifi, whether there is a blue always on, a red flashing, red flashing for normal, off and fast flashing is not normal
3)There is no memory card installed, how big, greater than 128G may not be recognized to cause WiFi version of the card, bad memory card may lead to WiFi version of the short circuit, there are installed to remove to try.
4)If you have an SD card inserted inside your drone, please pull out the SD card first before trying to connect the drone and the remote control. Please try again follow above steps, if it is still can not work well for you, please write back to us or contact our after-sale department directly: bwinedrone@gmail.com. Please do not worry. we are responsible for every product we wold and will strive our best to help you once getting your confirmation, if it is really a defective one, we will arrange a replacement for you.